More specific searches · Taiwan Worker Guide
Before calling 1955 in Taiwan: prepare these facts
A short checklist before contacting 1955: identity, location, employer, agency, timeline, proof, and the main question.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Common searches
First steps
Prepare your name, contact number, location, employer or agency name, main problem, dates, proof you have, and one main question you need answered.
Salary not paid
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Read guide ProcessNeed to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide UrgentARC or work permit expiring
Document deadlines matter. Check the expiry date, ask for written renewal status, and do not wait until the last day.
Read guide UrgentInjured at work
Get medical care first. Record time, place, witnesses, and how the injury happened before settling any claim.
Read guide CheckAgency fee looks wrong
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Read guide HelpNeed a doctor or interpreter
1955 provides information and live interpretation for medical visits, office matters, work, and daily life needs.
Read guideMake the 1955 call clearer
- Start with one main issue: salary, documents, employer, agency, injury, or hospital help.
- Write a short timeline with dates, place, names, and proof already saved.
- Prepare the main question before calling so you do not forget when nervous.
Common Taiwan Chinese terms
Common questions
Before calling 1955 in Taiwan: prepare these facts: where should I start?
Prepare your name, contact number, location, employer or agency name, main problem, dates, proof you have, and one main question you need answered.
Can 1955 help?
Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.
What proof should I keep?
Keep Employment contract, Payslip or bank transfer record, Work schedule photo, Messages from employer or agency, Contract, ARC and work permit, Agency messages, Proof of unfair treatment. Write down dates, names, amounts, and what was said.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.