Next steps · Taiwan Worker Guide

LINE message proof in Taiwan: save employer or agency chats

How to save LINE chats, dates, contact names, photos, and conversation context for salary, document, fee, or employer problems.

Updated 2026-07-09 Filipino / English 1955
Document envelope changing hands with a stamp and folder on the desk.
Document envelope changing hands with a stamp and folder on the desk.

Prep card

Before asking an agency or calling 1955, write these facts down.

This is not an official form. Use it to organize the facts so the problem is easier to explain.

Main issue LINE message proof in Taiwan: save employer or agency chats
  • Name as shown on ARC or passport
  • ARC or passport number
  • Work address or incident location
  • Employer and agency name
  • Date and time of the incident
  • Money amount, document, or fee involved
  • Proof: payslip, bank transfer, photos, contract, LINE messages

Keep original files and write a short timeline before calling.

Fact check

How this page is checked

Last checked
2026-07-09
Applies to
Factory workerCaregiver / householdFisher / seafarerAll migrant workers
Official sources
This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
Rules that may change

Taiwan minimum wage can increase every year. Household caregivers are not covered by the Labor Standards Act, so salary follows the contract.

Employer transfer rules and waiting periods can be revised. Check the latest Ministry of Labor announcements before big decisions.

Broker fee caps and allowed charges are set by the government and can be revised. Always ask for receipts.

If your situation is urgent or different from this page, call 1955 (free, 24 hours, with interpreters).

Found a translation or information mistake? Report by email · About translation quality

Official source + Taiwan context

Use official sources to check rights, then use this page to explain the case.

Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.

Salary not paid

Official channel
1955 can be used for questions about labor contracts, wages, work hours, occupational injury, and broker fees.
Taiwan note
Salary problems in Taiwan usually need payslips, bank transfers, work schedules, time records, and LINE messages so dates and amounts are clear.

Need to change employer

Official channel
For disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
Taiwan note
Before changing employer, write the reason, deadline, who holds documents, and whether there were threats or pressure to sign.

Agency fee looks wrong

Official channel
1955 can answer broker fee questions and point workers toward consultation or complaint channels.
Taiwan note
For agency fees, the key facts are fee name, amount, date, receipt, and who asked for payment.

First steps

Save screenshots that show date, time, contact name, and message content. For voice messages or photos, write the key point and keep the original file if possible.

More useful screenshots

  • Do not crop too tightly. Keep contact name, date, time, and previous messages visible.
  • For long conversations, take several screenshots in order.
  • Keep the original files and do not rely only on forwarded images.

Common questions

LINE message proof in Taiwan: save employer or agency chats: where should I start?

Save screenshots that show date, time, contact name, and message content. For voice messages or photos, write the key point and keep the original file if possible.

Can 1955 help?

Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.

What proof should I keep?

Keep Employment contract, Payslip or bank transfer record, Work schedule photo, Messages from employer or agency, Contract, ARC and work permit, Agency messages, Proof of unfair treatment. Write down dates, names, amounts, and what was said.

Official source desk

Use this site to organize the facts, then check the official channel.

The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.

  • 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
  • Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
  • For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
How to use official sources