Taiwan Worker Guide
Fast · Taiwan Worker Guide
Salary not paid in Taiwan
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- Factory workerCaregiver / householdFisher / seafarer
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
Taiwan minimum wage can increase every year. Household caregivers are not covered by the Labor Standards Act, so salary follows the contract.
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Official source + Taiwan context
Use official sources to check rights, then use this page to explain the case.
Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.
Salary not paid
- Official channel
- 1955 can be used for questions about labor contracts, wages, work hours, occupational injury, and broker fees.
- Taiwan note
- Salary problems in Taiwan usually need payslips, bank transfers, work schedules, time records, and LINE messages so dates and amounts are clear.
First steps
- Write down the expected pay date and the amount still unpaid.
- Ask your employer or agency in writing so there is a record.
- Keep your contract, payslips, bank records, work schedule, and LINE messages.
- Call 1955 if salary is withheld, deducted without clear reason, or you are threatened.
Proof to keep
- Employment contract
- Payslip or bank transfer record
- Work schedule photo
- Messages from employer or agency
Message you can send
I have not received my salary for this period. Please confirm the payment date and reason for any deduction. If this is not resolved, I will contact 1955.
Common situations
My salary is two weeks late and the employer says "wait first."
Ask for a clear payment date in writing — a LINE message counts. Keep payslips and your own record of working days. If that date passes again, call 1955 with the evidence you already have.
I am paid in cash without a payslip.
Write down every amount and date you receive, and ask for a written salary breakdown each payday. Your own organized notes still support a consultation or complaint later.
A new deduction appeared on my payslip that no one explained.
Ask in writing what the deduction is called and what it is based on. Do not sign anything you do not understand. Compare it with the deductions your contract already lists.
Common questions
Can I call 1955 about Salary not paid?
Yes. Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation. Keep written proof before contacting official help.
What proof should I keep for Salary not paid?
Keep Employment contract, Payslip or bank transfer record, Work schedule photo, Messages from employer or agency. Save copies of messages, photos, receipts, payslips, or documents when possible.
What is the first step for Salary not paid?
Write down the expected pay date and the amount still unpaid.