Taiwan Worker Guide
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1955 Taiwan hotline: what it is and when workers should call
What the 1955 Taiwan hotline is and how to use it for salary, ARC, employer transfer, work injury, agency fees, and interpreter help.
Issues
Salary not paid
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Read guide ProcessNeed to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide UrgentARC or work permit expiring
Document deadlines matter. Check the expiry date, ask for written renewal status, and do not wait until the last day.
Read guide UrgentInjured at work
Get medical care first. Record time, place, witnesses, and how the injury happened before settling any claim.
Read guide CheckAgency fee looks wrong
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Read guide HelpNeed a doctor or interpreter
1955 provides information and live interpretation for medical visits, office matters, work, and daily life needs.
Read guideFree 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- Factory workerCaregiver / householdFisher / seafarerAll migrant workers
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
Taiwan minimum wage can increase every year. Household caregivers are not covered by the Labor Standards Act, so salary follows the contract.
Employer transfer rules and waiting periods can be revised. Check the latest Ministry of Labor announcements before big decisions.
ARC / work permit validity and renewal steps can change. The dates on your own documents are always the most accurate.
Occupational injury insurance payouts can be adjusted yearly. Reporting steps can differ between cities.
Broker fee caps and allowed charges are set by the government and can be revised. Always ask for receipts.
NHI copayment amounts can be adjusted. Your NHI card and insurance status decide the final cost.
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