Help · Taiwan Worker Guide
Seeing a doctor in Taiwan with an interpreter
1955 provides information and live interpretation for medical visits, office matters, work, and daily life needs.

Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- All migrant workers
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
NHI copayment amounts can be adjusted. Your NHI card and insurance status decide the final cost.
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Official source + Taiwan context
Use official sources to check rights, then use this page to explain the case.
Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.
Need a doctor or interpreter
- Official channel
- 1955 provides live interpretation for medical visits, office matters, work, and daily life needs.
- Taiwan note
- Before seeing a doctor, prepare ARC, NHI card, symptoms, medicine, allergies, and one short sentence about the condition.
First steps
- Bring your ARC, NHI card, and passport if available.
- Write your symptoms, current medicine, and allergies.
- Ask for interpretation if you do not understand the doctor.
- Keep diagnosis and receipts for your employer or agency.
Proof to keep
- NHI card
- ARC
- Diagnosis
- Medical receipt
Message you can send
I need interpretation help to explain my condition to the doctor. Please help me contact the available service.
Common situations
I am afraid to go to the hospital because I do not speak Mandarin.
Write your symptoms, current medicine, and allergies in your own language before you go. At the hospital, ask for interpretation — 1955 also interprets by phone.
My NHI card is kept by my employer.
The NHI card is your personal document. Ask for it back in writing. If you need care now, you can still go to the hospital — explain the situation, and ask 1955 about the card.
Will seeing a doctor get me sent home?
Being sick is not an automatic reason for repatriation. Do not delay care out of fear. If anyone threatens you about this, record it and consult 1955.
Common questions
Can I call 1955 about Need a doctor or interpreter?
Yes. Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation. Keep written proof before contacting official help.
What proof should I keep for Need a doctor or interpreter?
Keep NHI card, ARC, Diagnosis, Medical receipt. Save copies of messages, photos, receipts, payslips, or documents when possible.
What is the first step for Need a doctor or interpreter?
Bring your ARC, NHI card, and passport if available.