Taiwan Worker Guide
Check · Taiwan Worker Guide
Agency fee looks wrong in Taiwan
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- All migrant workers
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
Broker fee caps and allowed charges are set by the government and can be revised. Always ask for receipts.
Found a translation or information mistake? Report by email · About translation quality
Official source + Taiwan context
Use official sources to check rights, then use this page to explain the case.
Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.
Agency fee looks wrong
- Official channel
- 1955 can answer broker fee questions and point workers toward consultation or complaint channels.
- Taiwan note
- For agency fees, the key facts are fee name, amount, date, receipt, and who asked for payment.
First steps
- Ask for the official fee list, amount, date, and reason.
- Keep all receipts, transfer records, and messages.
- Compare with official information or ask 1955.
- Do not sign blank papers or documents you do not understand.
Proof to keep
- Receipt
- Transfer record
- Agency document
- Fee discussion messages
Message you can send
Please provide a written fee breakdown and official receipt. I want to check this information before paying.
Common situations
A "service fee" is deducted monthly but I never get a receipt.
Ask for a written breakdown: fee name, amount, and basis. Track the deduction on every payslip. Even without receipts, your own records help when you consult 1955.
I was asked to pay a "deposit" so I will not run away.
Guarantee money like this is a common complaint topic. Do not pay cash without a receipt, and ask 1955 first before handing anything over.
The agency says the deduction is "government regulation."
Ask them to show the exact rule in writing. Official rules can be verified — 1955 can confirm whether the deduction is real or not.
Common questions
Can I call 1955 about Agency fee looks wrong?
Yes. Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation. Keep written proof before contacting official help.
What proof should I keep for Agency fee looks wrong?
Keep Receipt, Transfer record, Agency document, Fee discussion messages. Save copies of messages, photos, receipts, payslips, or documents when possible.
What is the first step for Agency fee looks wrong?
Ask for the official fee list, amount, date, and reason.