Taiwan Worker Guide
Next steps · Taiwan Worker Guide
ATM card or bankbook held in Taiwan: record who has it
First steps if an ATM card, bankbook, salary account, or access to money is controlled by an employer, agency, or another person.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- Factory workerCaregiver / householdFisher / seafarerAll migrant workers
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
Taiwan minimum wage can increase every year. Household caregivers are not covered by the Labor Standards Act, so salary follows the contract.
Employer transfer rules and waiting periods can be revised. Check the latest Ministry of Labor announcements before big decisions.
Broker fee caps and allowed charges are set by the government and can be revised. Always ask for receipts.
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Official source + Taiwan context
Use official sources to check rights, then use this page to explain the case.
Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.
Salary not paid
- Official channel
- 1955 can be used for questions about labor contracts, wages, work hours, occupational injury, and broker fees.
- Taiwan note
- Salary problems in Taiwan usually need payslips, bank transfers, work schedules, time records, and LINE messages so dates and amounts are clear.
Need to change employer
- Official channel
- For disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
- Taiwan note
- Before changing employer, write the reason, deadline, who holds documents, and whether there were threats or pressure to sign.
Agency fee looks wrong
- Official channel
- 1955 can answer broker fee questions and point workers toward consultation or complaint channels.
- Taiwan note
- For agency fees, the key facts are fee name, amount, date, receipt, and who asked for payment.
First steps
Record who has the card or bankbook, when it was given, the reason they gave, and transactions you did not control. Ask for return by written message.
Salary not paid
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Read guide ProcessNeed to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide CheckAgency fee looks wrong
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Read guideIf another person holds your ATM card or bankbook
- Record who holds it and the reason they gave.
- Ask for return by written message so there is a record.
- Keep bank statements and mark transactions you did not make yourself.
Common questions
ATM card or bankbook held in Taiwan: record who has it: where should I start?
Record who has the card or bankbook, when it was given, the reason they gave, and transactions you did not control. Ask for return by written message.
Can 1955 help?
Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.
What proof should I keep?
Keep Employment contract, Payslip or bank transfer record, Work schedule photo, Messages from employer or agency, Contract, ARC and work permit, Agency messages, Proof of unfair treatment. Write down dates, names, amounts, and what was said.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.