More specific searches · Taiwan Worker Guide
ATM card or bankbook held in Taiwan: record who has it
First steps if an ATM card, bankbook, salary account, or access to money is controlled by an employer, agency, or another person.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Common searches
First steps
Record who has the card or bankbook, when it was given, the reason they gave, and transactions you did not control. Ask for return by written message.
Salary not paid
Check the pay date, record work hours, keep payslips, and call 1955 if your employer or agency does not answer clearly.
Read guide ProcessNeed to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide CheckAgency fee looks wrong
Ask for a fee breakdown and receipt. Do not pay extra charges without clear written proof.
Read guideIf another person holds your ATM card or bankbook
- Record who holds it and the reason they gave.
- Ask for return by written message so there is a record.
- Keep bank statements and mark transactions you did not make yourself.
Common Taiwan Chinese terms
Common questions
ATM card or bankbook held in Taiwan: record who has it: where should I start?
Record who has the card or bankbook, when it was given, the reason they gave, and transactions you did not control. Ask for return by written message.
Can 1955 help?
Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.
What proof should I keep?
Keep Employment contract, Payslip or bank transfer record, Work schedule photo, Messages from employer or agency, Contract, ARC and work permit, Agency messages, Proof of unfair treatment. Write down dates, names, amounts, and what was said.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.