Taiwan Worker Guide
Next steps · Taiwan Worker Guide
Unsafe or abusive treatment in Taiwan: when to seek help
What to do if there are threats, violence, harassment, restriction from leaving, or a work situation that feels unsafe.
Prep card
Before asking an agency or calling 1955, write these facts down.
This is not an official form. Use it to organize the facts so the problem is easier to explain.
- Name as shown on ARC or passport
- ARC or passport number
- Work address or incident location
- Employer and agency name
- Date and time of the incident
- Money amount, document, or fee involved
- Proof: payslip, bank transfer, photos, contract, LINE messages
Keep original files and write a short timeline before calling.
Fact check
How this page is checked
- Last checked
- 2026-07-09
- Applies to
- All migrant workers
- Official sources
- This page is written from official Taiwan sources (Ministry of Labor, Immigration, NHI). How to use official sources
- Rules that may change
Employer transfer rules and waiting periods can be revised. Check the latest Ministry of Labor announcements before big decisions.
Occupational injury insurance payouts can be adjusted yearly. Reporting steps can differ between cities.
NHI copayment amounts can be adjusted. Your NHI card and insurance status decide the final cost.
Found a translation or information mistake? Report by email · About translation quality
Official source + Taiwan context
Use official sources to check rights, then use this page to explain the case.
Official pages give rules and help channels. Taiwan Worker Guide turns them into short steps, proof to keep, and Taiwan terms people actually use.
Need to change employer
- Official channel
- For disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.
- Taiwan note
- Before changing employer, write the reason, deadline, who holds documents, and whether there were threats or pressure to sign.
Injured at work
- Official channel
- 1955 covers occupational injury consultation and can provide legal aid information or protection referral.
- Taiwan note
- Work injuries need diagnosis, receipts, location photos if safe, witness names, and a note explaining how the injury happened at work.
Need a doctor or interpreter
- Official channel
- 1955 provides live interpretation for medical visits, office matters, work, and daily life needs.
- Taiwan note
- Before seeing a doctor, prepare ARC, NHI card, symptoms, medicine, allergies, and one short sentence about the condition.
First steps
If there is immediate danger, move to a safe place and contact local emergency help. Save messages, injury photos, time notes, and witness names.
Need to change employer
Changing employer usually needs an official process. Do not leave work without documenting the reason and getting advice first.
Read guide UrgentInjured at work
Get medical care first. Record time, place, witnesses, and how the injury happened before settling any claim.
Read guide HelpNeed a doctor or interpreter
1955 provides information and live interpretation for medical visits, office matters, work, and daily life needs.
Read guideIf the situation feels unsafe
- If there is immediate danger, move to a safe place first.
- Keep messages, injury photos, time notes, location, and witness names.
- For threats, violence, or restriction from leaving, contact official or local emergency help.
Common questions
Unsafe or abusive treatment in Taiwan: when to seek help: where should I start?
If there is immediate danger, move to a safe place and contact local emergency help. Save messages, injury photos, time notes, and witness names.
Can 1955 help?
Free 24-hour hotline for migrant workers, employers, and agencies. Official services include consultation, complaints, legal aid information, protection referral, and interpretation.
What proof should I keep?
Keep Contract, ARC and work permit, Agency messages, Proof of unfair treatment, Doctor diagnosis, Medical receipt, Workplace photos, Witness names. Write down dates, names, amounts, and what was said.
Official source desk
Use this site to organize the facts, then check the official channel.
The WDA runs the Foreign National Labor Rights Portal. 1955 serves migrant workers, employers, and agencies for consultation, complaints, legal aid information, shelter referral, and live interpretation.
- 1955 is a free 24-hour hotline from mobile phones, landlines, and public phones.
- Consultation covers labor contracts, wages, working hours, occupational injury, and broker fees.
- For labor disputes, unreasonable treatment, or personal infringement, 1955 can forward complaints to local labor bureaus or police.